Help me fix my window demister!

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Petebass
Posts: 8413
Joined: 31 Oct 2008, 07:07
Location: Hervey Bay, QLD

Re: Help me fix my window demister!

Post by Petebass » 17 May 2018, 07:11

Update - Clarifoil are proving to be difficult to deal with. Their "New Customer" form asked for several things that don't apply in Australia. It took them quite a while to acknowledge that. Communication has been slow, they're away at trade shows a lot.

Yesterday they finally got me set up on their system and told me the order had been processed. Great! Then I get an email asking for my "Business Licence" (once again no such thing in Australia), and copies of my financial statements. What the? I'm buying foil, not applying for a mortgage ........ I'm almost out of patience.
* 2 Stingray 5's (one heavily modded), Ibanez SR805, Ashbory, + more...
* Carvin B1500, Epifani PS1000, Ashdown Superfly amps.
* Lots of DIY neo/lightweight cabs including one made from composites http://www.ozbassforum.com/viewtopic.php?f=5&t=2546

basshack
Posts: 4336
Joined: 06 Feb 2010, 10:14
Location: Melbourne Victoria

Re: Help me fix my window demister!

Post by basshack » 17 May 2018, 09:40

When I get snafu'd I try to remember how expensive the proper fix is. Hang in there some companies processes are just not flexible enough to deal with single users.

I once drove a $5 wall sensor to a guy on the way home because it was going to cost me too much time and him way too much money to go through the process of doing it properly.
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User avatar
Petebass
Posts: 8413
Joined: 31 Oct 2008, 07:07
Location: Hervey Bay, QLD

Re: Help me fix my window demister!

Post by Petebass » 17 May 2018, 10:42

basshack wrote:
17 May 2018, 09:40
When I get snafu'd I try to remember how expensive the proper fix is. Hang in there some companies processes are just not flexible enough to deal with single users.
Yes thank you for the reminder. Single user, and International - they seem to be struggling with both. Hopefully I'm nearing the end of the marathon ...... this started at the end of March!
* 2 Stingray 5's (one heavily modded), Ibanez SR805, Ashbory, + more...
* Carvin B1500, Epifani PS1000, Ashdown Superfly amps.
* Lots of DIY neo/lightweight cabs including one made from composites http://www.ozbassforum.com/viewtopic.php?f=5&t=2546

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